Take your first step inside and marvel at the sunlight pouring through the clear glass roof. It was always our hope we would be able to deliver and install products to improve homes and give customers a good service. As our business grew, we understood that customer service was paramount to our future success, so we implimented a number service protocols that we have continuosly improved over the years.
We welcome any and all comments, most which are made on the hugely influential Trusted Trader platform. At HeatGuard Windows, we realise as hard as we try, we may fall short of your expectations, we are human after all. So our promise to you is simple. If we ever fall short of your expectations, we will do our best to rectify any problem, regaining the confidence and satisfaction our services.
At HeatGuard windows, we dont have a customer service department, but we do have a passion to excel in every aspect of our services. Instead of focussing on the competition, our focus is always on the customer!
We welcome any and all comments, most which are made on the hugely influential Trusted Trader platform. At HeatGuard Windows, we realise as hard as we try, we may fall short of your expectations, we are human after all. So our promise to you is simple. If we ever fall short of your expectations, we will do our best to rectify any problem, regaining the confidence and satisfaction our services.
At HeatGuard windows, we dont have a customer service department, but we do have a passion to excel in every aspect of our services. Instead of focussing on the competition, our focus is always on the customer!
Services
Take your first step inside and marvel at the sunlight pouring through the clear glass roof.
Today, HeatGuard is a company that stands behind the products it offers, assuring your satisfaction for years to come.
Back in 2006, The founder started selling products door-to-door.
The combination of personality, determnation and offering quality products met with great success, leading to the the business that exists today.
If you live in the North Derbyshire, North Notts or South Yorkshire area, the chances are you have seen installing some windows, doors or conservatories for youe neighbours, or it could be you have seen our vans driving around Chesterfield.
Today, HeatGuard is a company that stands behind the products it offers, assuring your satisfaction for years to come.
Back in 2006, The founder started selling products door-to-door.
The combination of personality, determnation and offering quality products met with great success, leading to the the business that exists today.
If you live in the North Derbyshire, North Notts or South Yorkshire area, the chances are you have seen installing some windows, doors or conservatories for youe neighbours, or it could be you have seen our vans driving around Chesterfield.
Take your first step inside and marvel at the sunlight pouring through the clear glass roof.
We are based in Chesterfield, serving the Chesterfield and surrounding areas.
We cover an area around a 25 mile radius of Chesterfield, allowing us to take in places north of Chesterfield like Rotherham and as far down in places like Heanor.
WIth several installation teams, we are able to cope with multiple projects at once, including simple window replacements to full extension building services.
While we are able to cover jobs at our outer limits, the vast majority of our customers are within 10 miles of our base, we prefer to keep things local, that means we can provide our services more efficiently, this us carry out warranty work and of course our highly successful repair service which is a large part of our business.
We are based in Chesterfield, serving the Chesterfield and surrounding areas.
We cover an area around a 25 mile radius of Chesterfield, allowing us to take in places north of Chesterfield like Rotherham and as far down in places like Heanor.
WIth several installation teams, we are able to cope with multiple projects at once, including simple window replacements to full extension building services.
While we are able to cover jobs at our outer limits, the vast majority of our customers are within 10 miles of our base, we prefer to keep things local, that means we can provide our services more efficiently, this us carry out warranty work and of course our highly successful repair service which is a large part of our business.
Good afternoon, just a quick note to say thank you for all the trouble you went to regarding the door.
I am pleased to report that it is opening without any trouble so far.
We have a stable door on our kitchen, and contacted Heatguard as we wanted another on our garage entrance to the garden.
After talking to them I decided to go for a Rock Door for added security and was offered a short M delivery period and what I believed to be a reasonable price.
The door arrived within the expected time and excellently fitted.
I am pleased to report that it is opening without any trouble so far.
We have a stable door on our kitchen, and contacted Heatguard as we wanted another on our garage entrance to the garden.
After talking to them I decided to go for a Rock Door for added security and was offered a short M delivery period and what I believed to be a reasonable price.
The door arrived within the expected time and excellently fitted.
HeatGuard Windows Ltd are always here to help.
Below are some questions some of our customers have asked us in the past that you may find of interest.
Before you order anything from us, we will contact you (usually within a week) to discuss fitting our installation into your schedule.
After receiving a confirmation of sale with a signed contract and cleared deposit, your installation will usually commence within two to three weeks for uPVC and 6 weeks for Conservatories with Bases.
This can fluctuate a little from time to time depending on our suppliers and how many orders we are processing in any given week.
Below are some questions some of our customers have asked us in the past that you may find of interest.
Before you order anything from us, we will contact you (usually within a week) to discuss fitting our installation into your schedule.
After receiving a confirmation of sale with a signed contract and cleared deposit, your installation will usually commence within two to three weeks for uPVC and 6 weeks for Conservatories with Bases.
This can fluctuate a little from time to time depending on our suppliers and how many orders we are processing in any given week.
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